Support

Everything can be corrected: tap the suggestion before you create it, or tap the medication afterwards. And do tell us which box gave trouble — every correction makes Erindra better for everyone.

Yes — forever. Manual entry, all reminders and alarms, the "as needed" tally and the whole overview are free. Your first 10 AI scans are free too. After that, Erindra Pro adds free scanning with the camera and home-screen widgets (30-day free trial on the annual plan, then 149 DKK/year, 19 DKK/month or 449 DKK one-time).

Your first 10 scans are free. With Erindra Pro you scan freely for normal use. To protect the service against abuse, a generous fair-use limit applies of up to about 40 scans per day and 250 per month — far more than normal use requires. As you approach the daily limit you get a friendly notice. Manual entry is always unlimited and free.

No. Your reminders, alarms and all your medication always work — regardless of subscription. That's a principle, not a bug.

On your phone. Photos never leave it, and we have no accounts and no tracking. Read the short privacy policy.

Check Settings → Notifications → Erindra (allowed + sound on), and that "Time Sensitive Notifications" is enabled. The app also has a built-in check under Settings → Notification health that finds the problem for you.

Choose "Alarm that can't be missed" on a medication (requires iOS 26) — then it rings like an alarm clock, even on silent and in Focus mode. Ordinary reminders respect the silent switch.

No. Erindra is a memory aid and organiser — it never gives medical advice. Questions about your medication belong with your doctor or pharmacy.

Yes: delete the medication in the app — or delete the app. There is no copy with us.